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Shipping and Return Policy

Shipping Policy

  • Orders ship daily via USPS, Monday-Friday (excluding holidays)

  • Processing 3-5 business days, domestic shipping 2-3 business days (international shipping 7-10 business days) 

  • Once your order has been shipped, you will be updated via email with your tracking information. While tracking information is provided, it may not always reflect the current status or location of your package 

  • Once a package has been passed to the carrier (USPS), Felicia Slater can not take responsibility for missing/lost or damage/broken. If package arrives broken/damaged or missing/lost customer should contact USPS and claim a file online

  • Your package will REQUIRE your signature upon delivery. If you are not home when your package arrives. You MUST go to your local post office or UPS to retrieve your package. 

  • If you have any questions or concerns please email support@feliciaslater.com

Return & Exchange Policy

  • All sales are final

Frequent Asked Questions

  • How can I schedule an appointment?
    Please submit your appointment request by going to the scheduling page. If you have further questions please contact 843-453-6721
  • How long does items take to ship?
    If you purchase a custom item, shipping will take longer. Items that are on hand will ship the day of your the next business day. Please check your email for confirmation. If you have any further questions you may contact directly as 843-453-6721.
  • Where are you located?
    3240 S Cobb Dr Smyrna, GA 30080
  • What are your prices for services?
    Prices vary depending on the style requested.

Contact Felicia

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